Lean Six Sigma helps government agencies improve their processes

Ensuring a government agency’s business processes can support the organization effectively is essential for adapting and responding quickly to customer demand. Lean Six Sigma offers a wide range of tools and methodologies that government agencies can utilize to improve their business processes to maintain operational efficiency, improve organizational performance, and remain sustainable. Using Lean Six […]

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7 Sins of Digital Transformation

CIO Magazine recently published an interesting article that clearly identifies the pitfalls of digital transformation.

The goal of every digital transformation is process improvement – not digital transformation. Transforming an inefficient manual process into a digital process yields an inefficient digital process. Thus the mantra: Process Before Tool – improve the process before implementing new digital tool.

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Using Lean Six Sigma to Improve Customer Service within Government Agencies

Customer service is important to government agencies for both internal and external stakeholders. For external stakeholders, such as citizens, businesses, and visitors, customer service is a critical factor in building trust, satisfaction, and loyalty. Most enterprises take customer service very seriously, monitoring service levels to track their performance and note when improvements need to be

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Government Procurement Conference Washington DC

The Efficiency Group attended the Government Procurement Conference in Washington DC held April 19, 2023.  Our booth had high traffic throughout the event where we presented materials on Lean Six Sigma, Collaborative Operational Performance, Business Transformation, Continuous Improvement and Business Process Development.  Meetings with procurement officers, small business representatives, and other government vendors were very

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The Efficiency Group specializes in working with government agencies and service organizations to enhance their business processes for maximum results.

Contact us for a no-cost, no obligation review of your organizational processes.  We are real people who look to generate real results to help enterprises and their staff get the most productivity and satisfaction out of every day!

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