Ensuring a government agency’s business processes can support the organization effectively is essential for adapting and responding quickly to customer demand. Lean Six Sigma offers a wide range of tools and methodologies that government agencies can utilize to improve their business processes to maintain operational efficiency, improve organizational performance, and remain sustainable. Using Lean Six […]

CIO Magazine recently published an interesting article that clearly identifies the pitfalls of digital transformation.

The goal of every digital transformation is process improvement – not digital transformation. Transforming an inefficient manual process into a digital process yields an inefficient digital process. Thus the mantra: Process Before Tool – improve the process before implementing new digital tool.

The Efficiency Group is pleased to announce it has been selected by the Tri-County Metropolitan Transportation District of Oregon (TriMet) to provide Lean Six Sigma consulting services in support of continuous improvement projects for various TriMet departmental processes. This multi-year effort will support TriMet in engaging in continuous organizational improvement using Lean Six Sigma techniques.